Does Your Insurance Renewal Feel Like a Used Car Dealership? You’re Not Wrong

Paula Fulghum • November 10, 2025

For most businesses, employees are the single largest expense. That includes not only wages, but also the cost of employee benefits.


And if you’ve been through an insurance renewal recently, you might have felt like you were negotiating at a car lot instead of running a company.


You're not imagining it. The process has become just that transactional.


The Insurance Renewal Game


Every year, it’s the same story:


  • The insurance carrier sends a renewal notice
  • It shows a massive increase — often 20 to 30 percent
  • The broker steps in to “negotiate it down”
  • You end up with a smaller increase or reduced benefits and are expected to feel like you got a deal


Sound familiar?


This isn’t just frustrating. It’s strategic.


The Illusion of Savings


Here’s how it works:


  • The carrier starts with a 30 percent increase
  • You push back, negotiate with your broker
  • You land at 10 or 12 percent and feel like you won

But did you?


Sometimes the premium stays the same, but benefits are quietly downgraded:


  • Higher deductibles
  • Reduced coverage
  • Excluded services

That’s not a win. That’s cost shifting, and employees end up footing the difference.


Why Is This Still Happening?


Ask yourself:


  • Would you raise your own client fees by 30 percent just to “negotiate” them down to 15 percent?
  • Would your clients accept that model every year?

Of course not. But that’s exactly how renewals are structured for most businesses in the insurance market. The system is broken, and it has become normalized.


What You Can Do About It


If your renewal letter just landed in your inbox, it’s not too late to take action.

Here’s what to keep in mind:


  • A 28 percent increase is not “normal”
  • Reducing employee benefits isn’t your only option
  • If your current broker keeps telling you this is just how it works, it may be time to look elsewhere


Advocate for Better Health Benefits

  • Push back on lazy advice
  • Ask for data to justify the increase
  • Request alternative funding models or plan designs
  • Find an advisor who will advocate for your business and your people


You and your employees deserve better than a yearly pricing game.


Final Thought: You’re Not Powerless

The insurance renewal process doesn’t have to be a rigged negotiation. There are options, strategies, and partners who can help you make better decisions without sacrificing your people or your bottom line.


If you’re ready to rethink your benefits strategy, we’re here to help you do just that.

Spread the word!

Text:
By Paula Fulghum November 17, 2025
Even one missed benefits audit can lead to denied claims and major liability. Learn how to protect your business and your people with innovateHR.
Headline:
By Paula Fulghum November 10, 2025
Hiring just one new employee can change your premiums. Discover why age-banded insurance makes benefits budgeting so hard.
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We have clients in multiple industries with their own unique cultures and operational structures. We respect and honor that. We report to our clients and don’t accept commission from insurance providers.

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864.541.7809

info@innovatehr.com

PO Box 8871 Greenville, SC 29604

Hours of Operation

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We have clients in multiple industries with their own unique cultures and operational structures. We respect and honor that. We report to our clients and don’t accept commission from insurance providers.

Contact Information

A black phone icon.

864.541.7809

info@innovatehr.com

PO Box 8871 Greenville, SC 29604

Hours of Operation

Monday - Friday: 8:30am-5:00pm

Social Media

© 2018-2025 innovateHR™

Website Design by Wonder

We have clients in multiple industries with their own unique cultures and operational structures. We respect and honor that. We report to our clients and don’t accept commission from insurance providers.

Social Media

Contact Information

Hours of Operation

A black phone icon.

864.541.7809

info@innovatehr.com

PO Box 8871 Greenville, SC 29604

Monday - Friday: 8:30am-5:00pm

@ 2018-2025 innovateHR™

Website Design by Wonder